Toronto Botanical Garden

VOLUTEER OPPORTUNITY

Information Desk Reception

Weekends Regular shifts, 12 noon to 4 p.m.
The Weekend Reception Volunteer will serve as the first point of contact for both visitors to the Toronto Botanical Garden and general telephone inquires. This position will also assist with course registration, membership inquiries and general administrative duties as required.

Responsibilities:
- Answer the main telephone line and direct calls as necessary
- Greet visitors and answer in-person inquires on a variety of topics including directions, garden information, and TBG event/programs
- Fill out registration information for membership and courses
- Other related duties as assigned.

Qualifications:
- experience in office administration including proficiency with a multi-line phone system, Microsoft Suite and data entry.
- Organized with a professional, energetic and a friendly demeanor.
- Outstanding customer service skills and ability to work with volunteers, staff and the public
- Pleasant telephone manner and excellent communication skills and fluency in English
- Able to commit to working 2 - 4 shifts per month on the weekend during the summer months

Substitute or Floater: (Weekday and weekend)
For volunteers who cannot commit on a weekly basis but who are available to fill in on a last minute
basis or for vacation relief. Previous reception experience preferred, training provided. Shifts are usually 9 a.m. to 1 p.m. or 1 p.m. to 4 p.m. during the week and 12 noon to 4 p.m. on weekends.

Contact:
Receptionist, 416-397-1341 (Wednesday - Friday)
info@torontobotanicalgarden.ca